Shipping Policy

We are pleased to offer reliable and efficient shipping services to our customers:
 

1. Standard Shipping (Free):
We offer free standard shipping via YunExpress on all orders.
Estimated delivery time: 3–6 business days after processing.
 

2. Express Shipping via FedEx:
You can upgrade to FedEx express shipping for an additional $20.
Estimated delivery time: 2–4 business days after processing.
 

3. Free FedEx Upgrade:
Orders over $500 will automatically be upgraded to FedEx express shipping at no extra cost.
 

4. Processing Time:

• In-stock products are processed within 1–2 business days.

• Customized or made-to-order products require up to 3-7 business days for processing.

Once your order is shipped, a tracking number will be provided via email.

Please make sure your shipping address is accurate before checkout. We are not responsible for delivery delays or lost packages due to incorrect address information.

When you placed an order, you may be worried about how long the hair can be arrived to your hands.

 Processing time: 

Within 24 hours for stock products.
Customized or made-to-order products require up to 3-7 business days for processing.
 

 Delivery time: 

--- USA, Canada, Australia :    2-3 working days.

--- UK, France, Germany, Italy, etc. : 3-4 working days

--- Africa: 4-6 working days.

Due to recent changes in destination customs policies, especially in the United States, some orders may be delayed by 2–5 days. We’re sorry for the inconvenience and appreciate your patience.

About Tax
*All additional costs due to recent U.S. customs regulation changes will be fully covered by ULA. Please shop with peace of mind — we wish you receive your dream wig very soon!

The other countries has not been mentioned, please consult customer service.

We are able to delivery the package to all over the world.

 The express we use: 

Note:

1. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries.

2. P.O. box address is unacceptable.

3. Orders returned to us due to incorrect or missing address information will be subject for customer payment in order to reship order or cancel order.
4. Most products are free shipping, some are 24.6 for first 0.5kg.